{"id":1086,"date":"2023-03-14T20:03:00","date_gmt":"2023-03-14T20:03:00","guid":{"rendered":"https:\/\/infrastructurebrief.com\/?p=1086"},"modified":"2023-12-18T19:17:38","modified_gmt":"2023-12-18T19:17:38","slug":"netcracker-helps-spectrum-enterprise-combine-its-billing-systems","status":"publish","type":"post","link":"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/","title":{"rendered":"Netcracker helps Spectrum Enterprise combine its billing systems"},"content":{"rendered":"

With software company Netcracker Technology, whose Netcracker Revenue Management platform the enterprise service provider has chosen as its sole billing platform going forward, Spectrum Enterprise is maintaining and growing its long-standing relationship.<\/p>\n

In the meantime, Stephanie Babin was promoted to Senior Vice President, Billing Strategy and Design by Spectrum’s parent company Charter Communications. Babin will continue to reimagine the customer billing experience while assisting in the creation of a converged customer ordering platform for Charter’s cable and mobile products.<\/p>\n

Regarding Spectrum’s Netcracker move, the company said in a statement that the provider is moving from multiple billing solutions to a single billing platform will allow Spectrum Enterprise to improve operational efficiency and streamline its change management procedures for quicker go-to-market support. The company also added that customers new to the Netcracker platform will profit from more thorough invoices that give them more knowledge about their goods and services.<\/p>\n

\u201cWe\u2019ve successfully used the Netcracker billing platform for many years, so it is a smooth transition to use them for all of our enterprise customers,\u201d said Greg King, Senior Vice President, Client Operations and Experience for Spectrum Enterprise. \u201cNetcracker\u2019s extensive experience, the richness of the platform\u2019s feature set and functionality, their deep knowledge of our customers\u2019 needs, as well as long-standing history with Spectrum Enterprise make me confident in our choice.\u201d<\/p>\n

Back in January, Netcracker, an NEC subsidiary,\u00a0won a Fierce Telecom Innovation Award<\/a>\u00a0for Cloud Services.<\/p>\n

\u201cWe could not be more proud of the confidence that Spectrum Enterprise has placed in us to help service their customers,\u201d said Rohit Aggarwal, general manager at Netcracker, in a statement. \u201cWe are honored to help Spectrum Enterprise deliver an improved customer experience while streamlining and optimizing its billing operations.\u201d<\/p>\n

Regarding the Babin promotion, she was previously employed by Charter from 2005 to 2012, and after working for Comcast for a while, she returned to Charter in 2021.<\/p>\n

“Stephanie’s expertise, strategic mindset, and deep industry knowledge have resulted in major advancements to our billing strategy and design, which have directly contributed to our company’s success in the marketplace,” said Cliff Hagan, executive vice president of Customer Operations, to whom Babin reports. Her new position will broaden her responsibilities across our organisation and contribute to the development of creative solutions to improve the experience of our cable and mobile customers while continuing to lead the development of our diverse company’s billing strategies.<\/p>\n","protected":false},"excerpt":{"rendered":"

With software company Netcracker Technology, whose Netcracker Revenue Management platform the enterprise service provider has chosen as its sole billing platform going forward, Spectrum Enterprise is maintaining and growing its long-standing relationship. In the meantime, Stephanie Babin was promoted to Senior Vice President, Billing Strategy and Design by Spectrum’s parent company Charter Communications. Babin will […]<\/p>\n","protected":false},"author":11,"featured_media":1087,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[34],"tags":[58,92,246,245,247],"jetpack_publicize_connections":[],"yoast_head":"\nNetcracker helps Spectrum Enterprise combine its billing systems - Infrastructure Brief<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Netcracker helps Spectrum Enterprise combine its billing systems - Infrastructure Brief\" \/>\n<meta property=\"og:description\" content=\"With software company Netcracker Technology, whose Netcracker Revenue Management platform the enterprise service provider has chosen as its sole billing platform going forward, Spectrum Enterprise is maintaining and growing its long-standing relationship. In the meantime, Stephanie Babin was promoted to Senior Vice President, Billing Strategy and Design by Spectrum’s parent company Charter Communications. Babin will […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/\" \/>\n<meta property=\"og:site_name\" content=\"Infrastructure Brief\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-14T20:03:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-18T19:17:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/infrastructurebrief.com\/wp-content\/uploads\/Enterprise_Hero.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"655\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Diana Muratov\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@jackson@responseunit.net\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Diana Muratov\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/\"},\"author\":{\"name\":\"Diana Muratov\",\"@id\":\"https:\/\/infrastructurebrief.com\/#\/schema\/person\/311ac2f1ceb979beda5b831ae5f30b10\"},\"headline\":\"Netcracker helps Spectrum Enterprise combine its billing systems\",\"datePublished\":\"2023-03-14T20:03:00+00:00\",\"dateModified\":\"2023-12-18T19:17:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/\"},\"wordCount\":404,\"publisher\":{\"@id\":\"https:\/\/infrastructurebrief.com\/#organization\"},\"keywords\":[\"Charter\",\"Comcast\",\"Fierce Telecom Innovation Award\",\"Netcracker\",\"Spectrum Enterprise\"],\"articleSection\":[\"Telecommunications\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/\",\"url\":\"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/\",\"name\":\"Netcracker helps Spectrum Enterprise combine its billing systems - Infrastructure Brief\",\"isPartOf\":{\"@id\":\"https:\/\/infrastructurebrief.com\/#website\"},\"datePublished\":\"2023-03-14T20:03:00+00:00\",\"dateModified\":\"2023-12-18T19:17:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/infrastructurebrief.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Netcracker helps Spectrum Enterprise combine its billing systems\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/infrastructurebrief.com\/#website\",\"url\":\"https:\/\/infrastructurebrief.com\/\",\"name\":\"Infrastructure Brief\",\"description\":\"News and opinion on public works procurement\",\"publisher\":{\"@id\":\"https:\/\/infrastructurebrief.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/infrastructurebrief.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/infrastructurebrief.com\/#organization\",\"name\":\"Infrastructure Brief\",\"url\":\"https:\/\/infrastructurebrief.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/infrastructurebrief.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/infrastructurebrief.com\/wp-content\/uploads\/inflogo.png\",\"contentUrl\":\"https:\/\/infrastructurebrief.com\/wp-content\/uploads\/inflogo.png\",\"width\":170,\"height\":42,\"caption\":\"Infrastructure Brief\"},\"image\":{\"@id\":\"https:\/\/infrastructurebrief.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/infrastructurebrief.com\/#\/schema\/person\/311ac2f1ceb979beda5b831ae5f30b10\",\"name\":\"Diana Muratov\",\"sameAs\":[\"https:\/\/twitter.com\/jackson@responseunit.net\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Netcracker helps Spectrum Enterprise combine its billing systems - Infrastructure Brief","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/","og_locale":"en_US","og_type":"article","og_title":"Netcracker helps Spectrum Enterprise combine its billing systems - Infrastructure Brief","og_description":"With software company Netcracker Technology, whose Netcracker Revenue Management platform the enterprise service provider has chosen as its sole billing platform going forward, Spectrum Enterprise is maintaining and growing its long-standing relationship. In the meantime, Stephanie Babin was promoted to Senior Vice President, Billing Strategy and Design by Spectrum’s parent company Charter Communications. Babin will […]","og_url":"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/","og_site_name":"Infrastructure Brief","article_published_time":"2023-03-14T20:03:00+00:00","article_modified_time":"2023-12-18T19:17:38+00:00","og_image":[{"width":1280,"height":655,"url":"https:\/\/infrastructurebrief.com\/wp-content\/uploads\/Enterprise_Hero.jpg","type":"image\/jpeg"}],"author":"Diana Muratov","twitter_card":"summary_large_image","twitter_creator":"@jackson@responseunit.net","twitter_misc":{"Written by":"Diana Muratov","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/#article","isPartOf":{"@id":"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/"},"author":{"name":"Diana Muratov","@id":"https:\/\/infrastructurebrief.com\/#\/schema\/person\/311ac2f1ceb979beda5b831ae5f30b10"},"headline":"Netcracker helps Spectrum Enterprise combine its billing systems","datePublished":"2023-03-14T20:03:00+00:00","dateModified":"2023-12-18T19:17:38+00:00","mainEntityOfPage":{"@id":"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/"},"wordCount":404,"publisher":{"@id":"https:\/\/infrastructurebrief.com\/#organization"},"keywords":["Charter","Comcast","Fierce Telecom Innovation Award","Netcracker","Spectrum Enterprise"],"articleSection":["Telecommunications"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/","url":"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/","name":"Netcracker helps Spectrum Enterprise combine its billing systems - Infrastructure Brief","isPartOf":{"@id":"https:\/\/infrastructurebrief.com\/#website"},"datePublished":"2023-03-14T20:03:00+00:00","dateModified":"2023-12-18T19:17:38+00:00","breadcrumb":{"@id":"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/infrastructurebrief.com\/netcracker-helps-spectrum-enterprise-combine-its-billing-systems\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/infrastructurebrief.com\/"},{"@type":"ListItem","position":2,"name":"Netcracker helps Spectrum Enterprise combine its billing systems"}]},{"@type":"WebSite","@id":"https:\/\/infrastructurebrief.com\/#website","url":"https:\/\/infrastructurebrief.com\/","name":"Infrastructure Brief","description":"News and opinion on public works procurement","publisher":{"@id":"https:\/\/infrastructurebrief.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/infrastructurebrief.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/infrastructurebrief.com\/#organization","name":"Infrastructure Brief","url":"https:\/\/infrastructurebrief.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/infrastructurebrief.com\/#\/schema\/logo\/image\/","url":"https:\/\/infrastructurebrief.com\/wp-content\/uploads\/inflogo.png","contentUrl":"https:\/\/infrastructurebrief.com\/wp-content\/uploads\/inflogo.png","width":170,"height":42,"caption":"Infrastructure Brief"},"image":{"@id":"https:\/\/infrastructurebrief.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/infrastructurebrief.com\/#\/schema\/person\/311ac2f1ceb979beda5b831ae5f30b10","name":"Diana Muratov","sameAs":["https:\/\/twitter.com\/jackson@responseunit.net"]}]}},"featured_image_src":"https:\/\/i0.wp.com\/infrastructurebrief.com\/wp-content\/uploads\/Enterprise_Hero.jpg?resize=600%2C400&ssl=1","featured_image_src_square":"https:\/\/i0.wp.com\/infrastructurebrief.com\/wp-content\/uploads\/Enterprise_Hero.jpg?resize=600%2C600&ssl=1","author_info":{"display_name":"Diana Muratov","author_link":"https:\/\/infrastructurebrief.com\/author\/diana\/"},"jetpack_featured_media_url":"https:\/\/i0.wp.com\/infrastructurebrief.com\/wp-content\/uploads\/Enterprise_Hero.jpg?fit=1280%2C655&ssl=1","jetpack_sharing_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/infrastructurebrief.com\/wp-json\/wp\/v2\/posts\/1086"}],"collection":[{"href":"https:\/\/infrastructurebrief.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infrastructurebrief.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infrastructurebrief.com\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/infrastructurebrief.com\/wp-json\/wp\/v2\/comments?post=1086"}],"version-history":[{"count":1,"href":"https:\/\/infrastructurebrief.com\/wp-json\/wp\/v2\/posts\/1086\/revisions"}],"predecessor-version":[{"id":1088,"href":"https:\/\/infrastructurebrief.com\/wp-json\/wp\/v2\/posts\/1086\/revisions\/1088"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/infrastructurebrief.com\/wp-json\/wp\/v2\/media\/1087"}],"wp:attachment":[{"href":"https:\/\/infrastructurebrief.com\/wp-json\/wp\/v2\/media?parent=1086"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infrastructurebrief.com\/wp-json\/wp\/v2\/categories?post=1086"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infrastructurebrief.com\/wp-json\/wp\/v2\/tags?post=1086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}