Kyndryl Partners with Telefónica de Argentina for Technological Modernization

Kyndryl Spearheads Telefónica de Argentina’s Tech Upgrade

Telefónica de Argentina, one of the country’s leading telephone and internet service providers, has chosen Kyndryl, the world’s largest IT infrastructure services provider, to fast-track the modernization of its technological landscape. This three-year agreement involves Kyndryl managing Telefónica de Argentina’s hybrid cloud infrastructure and integrating advanced automation techniques.

Enhancing Efficiency and Customer Experience

The partnership is aimed at boosting efficiency and enhancing the service and application experiences for Telefónica de Argentina’s customers. Mariano Ragognetti, Managing Director of Kyndryl Argentina, emphasized the company’s commitment to supporting Telefónica de Argentina’s automation and modernization efforts, focusing on resilience, efficiency, flexibility, and competitiveness.

Kyndryl’s Role in Automation and IT Consultation

Kyndryl will not only manage Telefónica de Argentina’s critical infrastructure but also provide consultation through Kyndryl Consult. This includes advising and implementing IT automation to improve business application management. Kyndryl’s experts will analyze data from various business processes to identify automation opportunities, aiming to enhance IT systems and application performance.

Telefónica de Argentina’s Commitment to Digital Autonomy

The National Institute of Statistics and Census of Argentina (INDEC) reported high mobile phone usage and internet access among Argentineans. Telefónica de Argentina is dedicated to ensuring its users experience digital autonomy with stable and swift interactions with applications.

Impact of Modernization on Customer Service

This modernization is expected to significantly improve the services Telefónica de Argentina provides, offering a differentiated customer experience, especially for users of its applications.

Telefónica de Argentina’s Market Presence

As the largest fixed-line operator in Argentina, Telefónica de Argentina operates under the Movistar brand, renowned for offering the country’s fastest internet as per the Ookla Speedtest. The company boasts nearly 4.5 million fixed connections, 1.9 million data and broadband accesses, and a fibre network extending over 20,000km.

Kyndryl’s Global Influence and Environmental Commitment

Kyndryl, a global leader in IT infrastructure services, aids numerous enterprise customers in over 60 countries, focusing on modernizing mission-critical systems and services. In line with its environmental commitment, Kyndryl has partnered with One Tree Planted to plant a tree for each of its employees, contributing to climate health, biodiversity protection, and global reforestation efforts.